As we move into the festive season, our team is busier than ever packing orders and preparing your With Harper Lu pieces for celebrations, getaways and end-of-year moments. To help your order arrive in time, please review the recommended shipping cut-off dates below.
AUSTRALIA
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Order by December 19 for Christmas delivery
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Order by December 22 for New Year’s delivery
REST OF THE WORLD
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Order by December 16 for Christmas delivery
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Order by December 19 for New Year’s delivery
Please note that these dates are based on courier estimates only. While we do our very best to meet these timeframes, shipping delays may occur during the peak holiday period and are unfortunately outside of our control.
HOLIDAY ORDERS & CUSTOMER CARE
As the year comes to a close, our team will be taking a well-deserved break to rest and recharge. During this time, order processing and customer care responses may take up to 3 business days. We appreciate your patience and understanding, and look forward to assisting you as soon as possible.
HOLIDAY RETURNS
We hope you love your With Harper Lu purchase. We understand that sometimes an order, or a gift you’ve chosen for someone special, may not meet expectations. We are happy to offer a size exchange or store credit, provided that your return meets the conditions outlined here. Orders placed from December 9 may be eligible for an extended return window. If you wish to request an extended return, please contact us at customercare@withharperlu.com.au for prior approval before returning your item.