Domestic (within Australia)
Shipping & Delivery
LOCATION | COURIER | DELIVERY ESTIMATE | PRICE (SUBJECT TO CONVERSION) |
| Australia Post | 1-3 business days | $9 AUD |
Domestic (within Australia) | Rendr | Same Day Delivery: Order by 11am | From $15 AUD |
International (Outside Australia) | DHL | 3-7 business days | $45 AUD/£23 GBP/€28 EURO + duties & taxes |
New Zealand | DHL | 3-5 business days | $27 NZD + duties & taxes |
United States | DHL | 3-7 business days | $23 USD + duties & taxes |
All Australian orders are shipped with Express Post, which is estimated between 1-3 business days.
- Free on all orders over $200 AUD or a flat fee of $9 AUD.
- All orders are delivered with Australia Post and shipped from our Melbourne warehouse between Monday-Friday.
- Once your parcel has been scanned by Australia Post, your tracking will update accordingly.
NEW ZEALAND DELIVERY
All New Zealand orders are shipped with DHL Express, which is estimated between 3-5 business days.
- Free on all orders over $280 AUD or a flat fee of $25 AUD ($27 NZD - subject to conversion).
- All orders are delivered with DHL Express and shipped from our Melbourne warehouse between Monday-Friday.
- Once your parcel has been scanned by DHL your tracking will update accordingly.
UNITED STATES DELIVERY
All American orders are shipped with DHL Express, which is estimated between 3-7 business days.
- Free on all orders over $300 AUD or a flat fee of $35 AUD ($23 USD - subject to conversion).
- All orders are delivered with DHL Express and shipped from our Melbourne warehouse between Monday-Friday.
- Once your parcel has been scanned by DHL your tracking will update accordingly.
INTERNATIONAL DELIVERY
All other countries are shipped with DHL Express, which is estimated depending on the location.
- Free on all orders over $300 AUD or a flat fee of $45 (£23 GBP, €28 EURO - subject to conversion).
- All orders are delivered with DHL Express and shipped from our Melbourne warehouse between Monday-Friday.
- Once your parcel has been scanned by DHL your tracking will update accordingly.
- For more information regarding delivery times, please visit here.
CUSTOMS, DUTIES AND TAXES FOR INTERNATIONAL ORDERS
Our products are shipped from Australia, and international buyers are responsible for any customs fees and duties in their respective countries.
Customs charges and taxes are determined during checkout based on your shipping address and will be detailed in the order summary. We operate on a DDP (Delivered Duty Paid) model, meaning all applicable import taxes and duties are paid upfront when you make your purchase, so you won’t face any unexpected charges when your order arrives. Please note, duties and taxes are non-refundable.